Shipping
Shipping & Delivery
Fast, discreet, and reliable delivery to your doorstep.
Smart Shipping & Global Network
We operate a strategic network of warehouses worldwide. Our system automatically shows you the best shipping options based on your delivery address.
1. Based on Your Location
We automatically filter products to show only what can be shipped to your country. This ensures high delivery success rates.
2. Speed vs. Price
If a product is available in multiple regions (e.g., India & USA), you can choose:
• Domestic: Higher price, rapid delivery (3-7 days).
• International: Best price, standard delivery (10-21 days).
Our Warehouse Locations
Domestic shipping for US customers.
Netherlands 🇳🇱, Czech Rep 🇨🇿, Lithuania 🇱🇹, Slovakia 🇸🇰, Slovenia 🇸🇮
Global hub with the most affordable pricing.
How "Mixed Carts" Work
If you add products from different warehouses to your cart (e.g., one item from USA Domestic and one from India), they will be shipped as separate packages.
You will see separate shipping lines at checkout, and you'll receive separate tracking numbers for each package.
Shipping Costs & Service Level
📦 Standard Shipping
- ✅ Delivery Guarantee (See below)
- ✅ Fully Tracked Service
- ✅ Discreet / Stealth Packaging
What is included in the shipping fee?
🛡️ Shared Risk Guarantee
We share the delivery risk with you. If a package is seized or lost, we issue a discount coupon for 50% of the value to use on any future order.
🕵️ Stealth Packaging
We use professional stealth methods. Products are shipped in generic, discreet packaging that looks like standard mail. No medical labels.
✈️ Global Logistics
Whether shipping from India, Europe, or USA, we use reliable carriers. Tracking numbers are updated within 72 hours of dispatch.
🤝 The 50% Delivery Guarantee
International shipping of healthcare products carries inherent risks. We believe in fair solutions where we share that risk with you.
Packages confirmed lost in transit or seized by customs.
We issue a Discount Coupon for 50% of your order value.
Use this coupon on any future order, for any products in our store.
Frequently Asked Questions
How long does delivery take?
From Europe: 4-10 business days (EU/UK)
From India: 10-21 business days (Worldwide)
Tracking provided for every order.
Why two shipping charges?
This happens if your cart has items from different warehouses (e.g., India & Europe). Since they ship as separate physical packages, shipping fees apply to each package.
How to get Free Shipping?
Spend $300 or more per warehouse.
Example: $300 from India = Free Shipping.
What if it's seized?
50% Value Guarantee. If your package is lost or seized by customs, we will issue a store coupon worth 50% of your order value to use on any future order.
