Quick answers about products, routes, prices, KYC, tracking, and order support.
What does PharmacySpark sell?
The catalog is limited to the modafinil and armodafinil products shown on the Shop page. Each listing states its labeled ingredient, strength, pack format, fulfillment route, label-verification note, and current price.
Why are there several versions of the same product?
International and domestic listings use different fulfillment stock and routes. Choose the listing that matches the delivery destination. A domestic listing is not intended for an address outside the country or region named in its title.
Is shipping included in the price?
Yes. Standard shipping is included in the displayed catalog total for a supported route. A bank, exchange, wallet, or payment network may still apply its own separate fee or exchange rate.
How long does delivery take?
Published estimates vary by route. US and UK domestic carrier transit is generally 3–4 business days, Australia domestic 3–5 business days, and the current EU route 7–10 business days, plus processing and dispatch handling. International timing depends on destination, carrier, and customs.
When will I receive tracking?
A tracking number is normally issued after dispatch and may take up to 72 hours to appear. The first carrier scan can take additional time.
What happens if customs stops a parcel?
The remedy depends on the Full Guarantee or Limited Guarantee shown for the destination. Full Guarantee orders cover the original shipment plus up to two replacement attempts, followed by a refund if all three verified attempts fail. Limited Guarantee orders receive a 30% credit toward another attempt but do not include a free customs reshipment or refund.
Why might KYC be required?
A payment or digital-asset on-ramp provider may need to verify the payer under fraud-prevention and financial-compliance rules. The provider decides what is required. Submit documents only on the verified provider service reached from checkout, never through PharmacySpark support.
Which payment methods are accepted?
Supported card and selected digital-asset options are shown in checkout when available for the order and destination. An eligible cryptocurrency option receives a 15% discount when that reduction is displayed before payment.
Can an order be changed or cancelled?
Contact support immediately. A change can be considered only before the order enters fulfillment. Once prepared or dispatched, regulated health products are not generally eligible for change-of-mind return.
Do I need medical advice?
Use regulated or prescription medicines only with guidance from a qualified healthcare professional and in line with local law. PharmacySpark product pages do not provide a diagnosis, prescription, or personal treatment advice.
How do I contact support?
Use the Contact page and include the order number in the subject when one exists. Never send identity documents, passwords, payment-card data, or wallet recovery phrases.