This Privacy Policy explains how PharmacySpark (“we”, “us”) collects, uses, and shares personal information when you shop at pharmacyspark.to or contact us. It is written for customers of our online pharmacy store.

Last updated: 23 July 2026

Who we are

PharmacySpark operates an e-commerce website that sells pharmacy products online. Our website address is https://pharmacyspark.to.

Privacy questions or requests: [email protected], or use our Contact Us form.

Information we collect

Depending on how you use the site, we may collect:

  • Account details — name, email address, password (stored securely), and profile information you save in My Account
  • Order and shipping details — billing and shipping name, address, phone number, email, order contents, and delivery destination
  • Payment-related information — payment method chosen, order totals, and transaction status. Card and crypto payments are processed by our payment providers (see below); we do not store full card numbers on our servers
  • Messages you send us — name, email, optional order number, and message content from our contact form
  • Technical data — IP address, browser type, device information, and pages visited, used for security, fraud prevention, and site performance
  • Cookies and similar technologies — as described in the Cookies section

We do not operate a public blog-comment system on this storefront.

How we use your information

We use personal information to:

  • Process and fulfil orders, including shipping to the address you provide
  • Create and manage your customer account
  • Communicate about orders, shipping, returns, and support requests
  • Process payments through our payment providers
  • Show relevant shipping options and product availability based on destination where needed
  • Improve site security, prevent fraud and abuse, and keep the store running reliably
  • Meet legal, tax, and accounting obligations

Payments

Checkout may offer:

  • Card payments via our hosted card payment provider (CardToUSDT) — you complete payment on the provider’s secure flow; card details are handled by that provider
  • Cryptocurrency payments via NOWPayments — payment is completed through that provider’s payment process

Those providers process payment data under their own privacy practices. We receive order and payment status information needed to confirm and fulfil your purchase. Card payment options may involve identity checks (KYC) required by the payment provider — that process is run by the provider, not by PharmacySpark collecting ID documents on our site.

Shipping and fulfilment

To deliver your order we share necessary shipping details (such as name, address, phone, and order reference) with fulfilment and shipping partners, and may use shipment-tracking tools so you and we can follow delivery status.

Cookies

We use cookies and similar technologies to make the store work, including:

  • Shopping cart and checkout session cookies
  • Account login / “remember me” cookies when you sign in
  • Preferences such as shipping destination or country selection
  • Security and basic analytics needed to run and improve the site

You can control cookies through your browser settings. Blocking some cookies may affect cart, checkout, or account features.

Who we share information with

We share personal information only as needed to operate the store, including with:

  • Payment providers (for example CardToUSDT and NOWPayments)
  • Shipping, fulfilment, and tracking partners
  • Hosting, email, and technical service providers who help us run the website
  • Professional advisers or authorities when required by law or to protect our rights and customers

We do not sell your personal information.

How long we keep information

We keep account, order, and related records for as long as needed to fulfil orders, provide support, and meet legal and accounting requirements. Contact-form messages are kept as long as reasonably needed to handle your enquiry. When information is no longer required, we delete or anonymise it where practicable.

Your choices and rights

Depending on where you live, you may have rights to access, correct, or request deletion of personal information we hold about you, and to ask how we use it. You can update many account details in My Account. For other requests, email [email protected].

We may need to keep some information where the law requires it (for example order and payment records), or where we cannot verify your request.

Security

We take reasonable technical and organisational steps to protect personal information. No online service is completely risk-free; please use a strong password and keep your account details private.

Embedded and third-party content

Some pages may load content or tools from other services (for example payment or tracking interfaces). Those services may set their own cookies or collect data under their policies when you interact with them.

Children

Our store is intended for adults. We do not knowingly collect personal information from children for marketing or account creation.

Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top will change when we do. Continued use of the site after an update means you should review the revised policy.

Contact

PharmacySpark
Email: [email protected]
Contact form: Contact Us
Website: https://pharmacyspark.to